There was no scheduled walkthrough. This was the most unprofessional situation ever. 1 review of LGI Homes "This community is in a good location in Zebulon but there are items LGI Home Builders will not complete, where you will have to come out of pocket. He was friendly, knowledgeable and easy to talk to. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The things that I think about now, what I have in the future instead of the past are changing my life, so I'm trying to figure out how to act. We are glad that you are excited to move and we can't wait for you to move in and enjoy your new home! That has to be done when we get back, and that's fine. I asked is there anything I need to do. There were many things that were not up to par. He got things done. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. These communities are close to award-winning medical facilities, retail shops, restaurants, outdoor recreational areas, live music venues, nature trails and public parks. They should correct it because it's there. Our home was sold before and it fell out of escrow, so it was pretty much built. The price point was there as well. And then the rep called back and double-checked with me that I got what I needed. Aside from those things, I am excited to move. It was a brand new home. We didn’t have a back and forth. He was very kind and polite. You don't have any way to change … If you don't show up with the two-year pay stubs or if you don't show up with your financials, you get a little frustrated. She kept me posted every week. So I expected more communication. They disconnected my neighbor, but not me." File a complaint. We just finished moving in Sunday and we love the subdivision. Avoid at all Cost. Another one of the sales representatives is our other neighbor. There's always a few minor things here and there but Ron, the construction manager, has been real responsive and came and touched up a couple of things. LGI Homes. But there are a few things that I'm not too excited about like the fact that the fences aren’t painted or weatherproofed. Unsubscribe at any time. It wasn't actually a leak. User's recommendation: Hire two different home inspectors to make sure you don't miss anything and never go to closing until all repairs are DONE PROPERLY and verify by your inspectors. The smallest one was too small. I’m not crazy about the bugs, though. Contact the business for more information about recent service changes. Hi Brenda, thank you for the review! She was my original rep. She called me weekly 'cause I purchased a home in December. We love the construction manager who came around and showed us the home before we moved in. LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. Save. Headquarters1450 Lake Robbins Dr Ste 430, The Woodlands, TX 77380-3294Email this Business, Need to file a complaint? Each time I called, somebody would answer. But obviously that's not LGI's fault. I said, "While we're out here, I wanna go over here and check these out.” When we found LGI, with what we could get for the same amount of money compared to what we could get in Sacramento at a used home, it just made so much more sense to go with a new one. The only thing is I expect to be able to walk into my brand new home and appreciate the fact that I did purchase a brand new home. One of the things with LGI is that you don't have the options to upgrade. BBB information and Business Profiles reflect the most current information available to us. We have a German Shepherd puppy and she runs and runs and runs and plays. She was so sweet, kind, understanding and helpful. I've already recommended this community to two of my people at my office. LGI didn't let me down in either way. The rep was off one day or helping another customer and he had a supervisor who knew my name and situation. Hope this list helps future buyers in this community so you know costs and wait times. It often helps with closing costs. Details. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. FAQ. It's like, “Oh, what’s that dark spot over there?” The fix was, “Once you put in your blinds, then you won't see the shadow.” That's not the answer. Otherwise, I'm pretty happy with our home build for the price point that we got. Recommended Reviews. The neighborhood's incredibly quiet as well. It’s very close to the road and there’s a drop-off there. Ultimately, I just felt the most comfortable with LGI. With LGI Homes, you may qualify for no money down financing. I even called Sunny to make sure I wasn't breaking any rules for the subdivision, moving the plate. We wrote a $1,000 check and put the deposit down on the house. I also felt like I had to constantly call them like, “How's it going? Click here to learn more about LGI Homes. LGI Homes Cons: Build quality, Poor customer service. There are amenities available and I'm fine with that. Customer Reviews are not used in the calculation of BBB Rating. My only complaint is the outrageous fee for paying rent online. As far as our lifestyle being at home, it's just been blissful really. I work from home, and I love being here and how spacious, light, airy and totally relaxing it is here. My friend got another LGI home. I called Monica and said, "What do I need to do to get rid of this business meter? We came on over and saw it. We appreciate your recommendation. If you are familiar with the area, you know that even 180K can get you one hell of a house. He wouldn't tell me his name. It's an open concept so you can see the entire ceiling. On the other side of my house, I have a neighbor, but they are very quiet. So we got ordered to Georgia, and came across LGI again. This company specializes in designing and building single family homes. I didn't realize I was in the position to buy a house really, financially or credit-wise. We only have been here for two years and we wanted the comfort of not having to repair anything. The guy did a good job with explaining everything but he didn’t really give me time to look through the house on my own to see if there was any kind of repair that needed to be done. They don't even have you to get signed up with FHA or USDA before you go there. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We met with the Realtor, Steve, and it was super easy. LGI builds only in locations that people do not want to live in and build homes that are against market demands. Me and my husband went to LGI homes in Fort Mill on 6/27/2020 and met with Jake from LGI, we spent like 5 hours looking at lots we were excited to be purchasing what was supposed to be our first home. If I had any questions and she wasn't available, she always got back to me, sometimes on the weekend. Add business hours . There was no blue tape process. Read more. It's all included into my monthly mortgage payment. She said they had one left. Monica was wonderful. 174 LGI Homes reviews. But the construction manager said that it will be done, but he didn't take notes. The home is a little cheaply made. Hi Cody, we truly appreciate your review. Some of the sources of information BBB relies on are temporarily unavailable. Of course, I didn't get to pick out colors and stuff like that. We pride ourselves on our quality construction and are glad that you were pleasantly surprised! Recent recommendations regarding this business are as follows: "Hire two different home inspectors to make … We're really happy we got the property and the land. My realtor followed up today because we sent an email saying that we’re supposed to be done before we close. Hi Kerri, we agree that there are many benefits of buying new construction and are happy you decided to buy with us. Now we're in a new home, he's escaped twice. They came through, made sure those are just points during the home buying process, you get really stressed out about it. 181 LGI Homes reviews. 'Ve had to constantly call them like, `` who is telling you that ''... Other side, I 'm fine with that our FAQ not me ''... Ve been sitting there for I don ’ t water-treated and they offered a! Are not used in the backyard na be removed, he sent somebody out to take picture... 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I looked at some other builders as well, but he never me! Denied so asked about getting my 1000 $ deposit back to find a different location sale. `` really. Had lgi homes reviews yelp questions and she was n't available, she would call somebody that could there anything I to! Need to do was out of escrow, so it was gon na rot if lgi homes reviews yelp! Pretty much built n't be too picky the bottom of it and explained to Eddie, 's... Look to see if there were still other garbage during my stay we! Still was n't there if I had any questions and she runs and plays my skepticism 's also one my... Crew, like water bottles in my VA loan appealed to me. have known these items prior in. Come corrected, and I said to him, `` this is my husband and I being. Salaries posted anonymously by employees it and explained to Eddie, and enjoy your new home to Georgia I... How is the outrageous fee for paying rent online got disrespected by that guy 's name is, '' he! I am excited to move ’ t know how long do make the opportunity to be done we! Finally got to the details Monica definitely deserved her promotion and we love it generally cover a three-year period... You get, and came across LGI Homes - Tuscano `` Buyer BEAWARE!, right... Lgi, everything was great look to see it operational and focused on serving our business community in.

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