They should send out the parts I need or send me a complete refund. The delivery, however, has not been a good experience. All non-EU countries are shipped to on a DDU (Delivered Duty Unpaid) basis, which means that all product prices displayed are exclusive of all taxes and duties. 1 day after ordering I got my shipping confirmation and a tracking code. Great to hear you have already received your new Design piece, hopefully you will be able to enjoy it for a long time. I had always seen the ads and wondered about the company - now my curiosity is sated. Arabia Factory Shop: Finnish design - See 239 traveler reviews, 220 candid photos, and great deals for Helsinki, Finland, at Tripadvisor. Saana ja Olli designs and manufactures textiles of durable European 100% hemp fabric, and all products are made and packaged in Finland. Stay away for DHL delivery options! CouponAnnie can help you save big thanks to the 14 active results regarding Finnish Design Shop. Parcel was delivered to Singapore 1 week later in perfect condition. Services provided by FINNISH DESIGN. I think it's very trustworthy that you can pay by invoice. Enjoy your beautiful new lamps. Dear Michael, thank you for sharing your thoughts! 171.1k Followers, 1,180 Following, 1,919 Posts - See Instagram photos and videos from Finnish Design Shop (@finnishdesignshop) Thanks for your review Elsa. Finnish Design Shop - Suomi. Leave a review below and share your experiences to attract future customers. 159K likes. Welcome to FINNISH DESIGN. I ordered an LED lamp to ship to Canada one week ago and received the package today. I tried twice to email customer support, and received no response. Still no real shipment code.Update2: Replied from company to say goods have been sent but not given real tracking code. Update: Email already sent but no response from their info. There are now 2 … So great to hear your experience with us has been great and hope to have you shop with us again soon. While doing this, I did not realise that the store woudl deliver from Finand as I skipped the page that had information about additional custom duties and taxes that may apply (view cart page) and went directly to checkout. The price was reasonable which compare to other sellers. Ilona / Finnish Design Shop, Thank you Michael for this heartwarming review and feedback! Pieces of Nordic Happiness. For more information about the company and products, customers can get access via email, firstname.lastname@example.org and questions and feedbacks through +358 20 743 2530. Cons. The shop by the fjords for all things Norwegian, situated in the heart of Flåm in Norway. Great products at excellent prices and backed by great customer service. Shop Scandinavian design online. You can find a carefully selected collection of accessories, jewellery and home decor, from Nordic for you. If you like Finnish Design Shop … spent nearly 5 k AUD on lights that did not turn up? After a very short time (7 days) my chair got delivered today. Designer Klaus Haapaniemi’s lively art and Heikki Orvola’s streamlined design combine to create the unique Taika (‘magic’ in Finnish) collection. Some of the best Finnish Design Shop coupon codes on the market are mentioned above. Enter Finnish Design Shop: a collective online shop that holds the best of Scandinavian design. 987 talking about this. Our customer support will contact in a couple of hours to give you an update and how to proceed. I've used Finnish Design Shop many times over the years, and have always been extremely happy.Their range of products is unrivalled, and delivery to Ireland prompt.If ever there was an issue, the support team was always very prompt to resolve matters.Always happy to use Finnish Design Shop, and would always recommend. Thank you Karri for your review and feedback! Finnish Design Shop … Dear Ruth, thank you for your feedback. Ordered Artek A331 and really happy with my purchase. Shipping to germany is free and worked very uncomplicated and fast. ", Reviews, complaints and customer experiences (5), Artek, Vitra, Muuto, Hay, Marimekko, and Iittala. Thanks for your rating. My last email received an automated reply “due to high volume of activity” and it would likely not be more than 3 days to receive a reply from customer service. Finnish Design Shop shoppers told us they save an average of 13% with our codes. J. Marttiini folding knives are ideally suited for outdoor activities. Very satisfied with the fast delivery and items. Today, there is a total of 13 Finnish Design Shop coupons and discount deals. Saana and Olli are a couple whose vision the Saana ja Olli brand is. If you can't move the package, don't pick it up. Perfect packaging, quick delivery, no problems whatsoever. Finnish Design Shop's Outlet is filled with design finds at discount prices. Welcome to our Finnish Design Shop coupons page, explore the latest verified finnishdesignshop.com discounts and promos for November 2020. I’m sure this will be resolved, do not worry! Ordered some pendant lights on Sunday and got shipping confirmation the next day. FINNISH DESIGN is the world's largest online store that deals with Nordic designs. Especially, with the ongoing pandemic and Black week this is so nice to hear; we always aim for the best customer experience. At first they were responsive to emails but now I’m getting no response. my favorite shop and the best thing is the costumer service. Our support is happy to provide you with the new one to track your order. can not believe that this company can operate like this... if there was 0 stars that what i would give then NOTE: they did not even notify me that this error occurred. Expect harassment from managers, customers, and coworkers if you’re a woman, ‘company policy’ changes every day, legal documents disappear when it’s convenient, corporate paperwork procedures change just as often as the policy, and fire code and OSHA regulations aren’t something Scandinavian … Sorry to hear this. This was absolutely extraordinary service, very professional and totally understanding the customer. I ordered a bit over a month ago and the table and chairs especially because they were listed as “in stock.” I have contacted customer Service several times and they are very nice but I seem to be no closer to receiving my order. Products and goods purchased by the customer can be shipped to the desire destination by the company. Rest assured, this is a good company who cares and is helpful, who follows up and follows through. New online shop for ecological products inspired by Nordic nature. Fabulous customer service, very quick responses to my questions, the tracking was accurate and in line with dates I had been given and the delivery company in the UK was excellent with a phone call the day earlier to let me know a time. Everybody together now decides which shops are worthy and which aren't! For advertisement of the products, the company has a weekly editorial content that comes in online magazines produced by the company for design stories. Thank you very much Henna and I am very happy to recommend Finnish Design Store. I was a bit concerned reading all these reviews however I took a risk and it paid off! No reply given after 3 weeks. I ordered 3 Aalto stools 5 days ago and today they arrived. The fruits of this philosophy include projects such as Villa Mandala (2012), a yoga retreat set in the countryside near Lovissa; this traditional design combines Asian and Nordic influences, and is built using local Finnish … Read independant reviews, consumer experiences, feedback and complaints right here! Due to some of the bad reviews, it was important for me to write about my really good experience. Check out our finnish design selection for the very best in unique or custom, handmade pieces from our shops. But they continue to advertise in Australia, they dispatch knowing that they use DHL who are simply not able to deliver. Fast worldwide delivery to over 180 countries. I was worried about the delivery status from Germany to Singapore due to the convi 19 situation. Thank you for your feedback! Get to know the best shop place your (online) order. The company was founded back in the year 2004 and is located in Finland. Appreciate your help Olli, Maiju, Ilona, and Anna.James. They have the amazing quality and design which makes me carve to buy from here more also they have so many items , i bought the decor items few days back. We are always open and here to help if needed :) take care! Great to hear our support has been able to help you with tracking, we are always here for you! In the wrong way. Although the product wasn’t in stock, the company clearly communicated when it will arrive and I ended up receiving the package one week before the original estimate! This is completely unfair and now i have to go to my bank and advise that this is fraud? With a warm cup of tea in your hand and your feet on the sofa, we invite you to explore our hand-picked assortment of Scandinavian interior design… The shipping process was smooth and customer service correspondence was prompt & reliable. Hope to see you soon at finnishdesignshop.com. Kun tilaat Finnish Design Shopin uutiskirjeen 31.12. mennessä, voit voittaa 200 euron arvoisen lahjakortin verkkokauppaamme. FinnStyle is one of the largest importers of modern Finnish goods in the United States. I’ll make sure to pass your feedback on to my support team :) take care! Hope to have you shop with us soon again, take care :), Thanks Gareth for your review and feedback. We are a small-town, family run business and take pride in our personalized service. How were their products? The result is an enchanted collection that brings folklore and fairy tales alive through functional design. Living in Switzerland, I ordered online a Alvar Aalto lamp from Finnish Design Shop. My purchase has been sitting in Frankfurt for 30 days with no sign of ever moving. Let's be in touch :), Thanks for your kind words and feedback! Thanks Mark for your review and kind words! Comments, complaints, and opinions. Ordered garden furniture to the UK. I had to email them to see where the order was. All in-stock items ship within 24 hours. Ordered mid sept it’s now November. The customers can easily get access to magazines through the company's business platforms. There is currently one customer review posted about Finnish Design Shop. Vieraile kaupassamme: www.finnishdesignshop.fi I wanted to write a review as I had seen some more negative ones here after I ordered myself and it did make me anxious. They were studying design when they realized th… We are working very hard to monitor the situation continuously with our shipping partners to make sure you and our other customers will get their orders as soon as possible. when i emailed to confront the company they advised that it was returned to there warehouse because there was an error with shipping. Have a great week. I am so happy with the product as the package came very well packed for a fragile item. Designed to combine Marttiini's traditions, modern Finnish design, and excellent ease of use into one remarkable knife. Based on the other reviews on this site, it seems that I am not alone in this experience. Thank you AL for your great review and heartwarming feedback, we are always happy to hear from our lovely customers. For companies and design professionals, they can get access to the products from the company through contract sales. I appreciate the beautiful items, friendly customer service and prices from Finnish Design Shop. Hope to have you shop with us again in the future :) Take care! 5 reviews of Finnish Design Shop "I would just add that my experience was not so great either as it comes to shipping. There are so … My chat was immediately picked up and after a while discussing the sitaution, they returned me 10% of the order's value back to my credit card. I’ll order from FDS again. If you’re not sure you can quite pinpoint what Scandinavian style actually is, you may … Most of the products are authentic and can be found in the company's head office that has a warehouse in Turku, Finland. Hope to have you shop with us soon again :). Celebrating Scandinavian culture since 1983 in Alexandria, MN. Vieraile kaupassamme: www.finnishdesignshop.fi For individuals from Finland, they can get deliveries from anywhere they are. Most of the products dealt with by the company are authentic. Was quite worried after reading so many negative reviews but decided to give it a try because of the sale. Please don’t be put off, this company from my experience are very good. Our wide selection of products includes home décor, textiles, clothing, jewelry, gifts and furniture from many popular and well-known brands in Finnish design … FINNISH DESIGN SHOP Coupon 2020 go to finnishdesignshop.com Total 5 active finnishdesignshop.com Promotion Codes & Deals are listed and the latest one is updated on October … i bought randomly, and they gave the best , Must try , you are gonna love it. Hyvissä ajoin ostetut lahjat ehtii … Favorite Add to Farmhouse Finnish Flag Sisu Sign FarmHouseRacingSigns. Have experienced shopping at FINNISH DESIGN before? I would 100% order from this company again but make sure you account for duties if you live in Canada. Also, we are working very hard to meet all the estimated delivery dates despite the ongoing Covid-19 situation. The products are of quality and found in affordable pricing by the customers. © 2020 Trustpilot, Inc. All rights reserved. Finnish Design Shop is mainly active in the Online Shop category, more specifically with Homeware, Sport & Outdoor. I had a DHL tracking number and saw all the stops. The companies provide a variety of customer care services to their customers. Very disappointed. Saana ja Olli is the namesake brand of its designers Saana Sipilä and Olli Sallinen. Thanks DL for your rating and feedback. Interested in a special Nordic design? Hope to have you shop with us again in the future :), Thanks Veronica for taking time to rate us. When shipping internationally, you are responsible for any customs duties and taxes that are levied by your destination country. The headquarters are located in Finland but have several multiple offices in other countries that help in solving and marketing the company's products. Bit of a challenging set of issues when buying/refunding an item overseas, not to mention dealing in different timezones. Thought a review would be good in case someone was in the same position.1st emailed to them to inquire on delivery as my product was not in stock.received a reply in 24hours...not some strange site as mentioned in one of the reviews.Then placed my order.estimate was 4 weeks as the product was not in stock.Received a confirmation email of my order immediately and a shipping confirmation a few days later with estimated delivery in 3 weeks.Received the article in good condition at mid day on the estimated day of delivery.No fuss n I'm really happy with my lamps! The company is operating as an independent entity and known to serve a wide range of countries. Take care and hope to see you soon again at www.finnishdesignshop.com. Visit us at www.finnishdesignshop.com The shipping period is about three to five business days. It is known to deal with over 200 different brand designs that mainly suit the Nordic lifestyles. Now I can enjoy my coffee with my Alessi. We are delighted to hear your kind words. The company has several retail stores that are run offline to serve the customers. If not you can find many other brands to read about on our website! All our products are designed and made in Finland by rising Finnish … I just want my order or an honest answer as to when it might arrive. Pieces of Nordic Happiness. Despite the ongoing situation, you can shop at Finnish Design Shop as usual and we continue to ship orders from our warehouse in Finland on a daily basis. I shopped from them back in January and due to the Holiday delays, the item arrived a bit later, but it was intact and perfectly packed. Read customer reviews about FINNISH DESIGN on US-Reviews and find experiences from the previous customers. I'm in California, USA. We apologize for the late reply caused by some restrictions in our review function. But it was out of my expectation, as I had received the parcel on 14th march. ... Shop this gift guide Ready to ship Shop this gift guide ... 5 out of 5 stars (394) 394 reviews $ 36.80. Best of all, a lot of the brands it carries are affordable. Looking for the best online platform? Ordered a couple of Marimekko pillow cases in June and waiting for my delivery to arrive, Fingers crossed that Covid 19 won't get in the way. Great service, shipping delays respected for Portugal. From shop … I contacted the the store through the chat funciotn on their website. I placed the order Nov. 9th. The first box arrived quite quickly and the second box seemed to be stuck somewhere or lost according to the tracking (I had to repeatedly email for correct tracking details). 161K likes. Again, stay away from DHL for all delivery options. The brand was founded when the pair was still studying design, and it focuses on interior textiles. Did you get a positive impression from the reviews? Over the last 360 days we have published 12 new Finnish Design Shop discount codes. The customer support was also very helpful providing assistance in the parcel tracking. Second order was shipped via DHL and has slipped into a black hole - stuck in Germany over 10 days now with no scheduled uplift or delivery date. You can quickly filter today's Finnish Design Shop … Hope to have you shop with us again in the future :), Thanks for your review and kind words! This enables them to buy products in bulk. After my order, I read the reviews and got pretty nervous, but everything arrived as I hoped on schedule. 6. That’s why we’ve compiled a list of the best sites to find affordable Scandinavian furniture and home decor. Extended … The company globally operating as it can be accessed from over 180 countries from all over the world. What services or products do Finnish Design Shop … Half order arrived. Never had any issues with purchases made. Voit tilata joululahjat huoletta Finnish Design Shopista, sillä tarjoamme kaikille 3.11.–31.12.2020 tehdyille tilauksille pidennetyn vaihto- ja palautusoikeuden 31.1.2021 saakka. disgusting service. And it was packed very safe and carefully. Thank you for your kind words and feedback. They were the lowest price I found online (on sale) although there … The company has an online marketplace that can be accessed by customers for pre-used designs that act as a shop and is known as Frankly.com. The company is a non-consumer enterprise and is aimed at attaining maximum profits from the products they deal with. I ordered from this website with a lot of trepidation after I read the reviews on trust pilot but I was keen on the tiny balad lamps.My experience has been great. Therefore I was surprised that upon delivery, I needed to pay 13% extra for tax and customs. Enjoy your order and hope to have you shop with us soon again :), Thanks James for your review and feedback, good to hear this. Poor communication. The wrapping was exemplary and everything was intact. On average, they received a star-grading of 7.2/10, with 100% of the reviewers indicating that they would buy from the brand again. EDIT: Customer service got in contact with me and were able to resolve my issue, and gave me store credit for the inconvenience.I ordered a book before Christmas - the expected arrival date with expedited shipping was January 8, yet I haven't even received tracking info yet. I see that our customer support still has not heard back from the shipping company about the investigation, our latest inquiry is from yesterday. Customers can get access to the different designs they like from the store. It deals in designs like Artek, Vitra, Muuto, Hay, Marimekko, and Iittala. Excuse of goods being stuck in Germany. Find the best deals on Nordic design! They also make sure customer satisfaction maximally attained. -Ilona / Finnish Design Shop, Thank you Lilly for your kind words. 22 were here. I've used Finnish Design Shop many… I've used Finnish Design Shop many times over the years, and have always been extremely happy. Hope to have you shop with us soon again :). Please give us your order number so that we can look into this. Don’t order from this group if you are in Australia. Dear Julian, thanks for your rating. フィンランドのデザインをご紹介するsalmiakki (サルミアッキ)の入荷情報やイベントのお知らせをお届けします。 Other than that, Finnish Design Shop products are great! I ordered Alessi 9090 on 10th march. At Nordic Nest you can shop the very best of Scandinavian design from the comfort of your own home. Thanks for Finnish design shop! Happy with everything and I can totally recommend this shop. Their range of products is unrivalled, and delivery to Ireland prompt. Suggest to look for other websites. They then stated that they could re send but we would have to pay another $1000 FOR SHIPPING??? Thought I should add a comment since everything was just as good as my daily Amazon packages. Gave a shipping code that was fake, outright intention to deceive. Ordered a variety of POV lamp and candle lights. There is currently one customer review posted about Finnish Design Shop. I ordered a set of small shelves over 6 weeks ago to Ireland. And this worked good as usual with klarna. The on going global Covid-19 pandemic has delayed a small percentage of DHL operated orders overseas as the number of intercontinental flights has decreased significantly. We are always here to help! The main aim of the company is to provide customers and individuals best Nordic design that can be found in several brands. Apologies for this! -Ilona / Finnish Design Shop. Take care! Pieces of Nordic Happiness. Great communication, deliveries always on time and they always have great ongoing campaigns. Ahead we handpicked some of our favorite new arrivals to prove that this design … Anna from our customer support will be in touch shortly to provide you with an update. Tracking codes can be updated in some cases depending on the shipment and shipping company. Finnish Design Shop - Suomi. About FINNISH DESIGN. First order was shipped, tracked and delivered by UPS on time an intact. The customer service email contact reply time was a little slow but very nice and … I bought 3 Brigbys animal heads for my baby’s nursery. Thanks M. Carlin for your rating and kind words! BTW, I love the lamp I ordered! Shop all major Norwegian brands in one place. Our customer support will contact you to update you with the status of your order, thanks for your patience. We love them, thanks! If … It is known to be the largest online store that is specifically specialized in products of Nordic designs. Our apologies for the delay. On average, they received a star-grading of 7.2/10, with 100% of the reviewers indicating that they would buy from the brand again. Arvonnassa ovat automaattisesti mukana sekä vanhat että uudet uutiskirjeen … Have a great week! If necessary feel free to contact your support team again at email@example.com. However, I can’t recommend Finnish Design highly enough. Everything worked perfectly. People are attracted to a unique and specific design in the commodities they are interested in purchasing. If so, then you can place your order on the Finnish Design Shop website with confidence. I am very pleased. 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