Electrolux EWG127410W Fully Integrated Washing Machine a. I paid a monthly fee to extend the guarantee to 2 years they stopped taking payment in October 2019 for some reason. 5 out of 5 stars. Guess what... they never called. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Hopefully, they will resolve this because it canât be cheaper for them to continue replacing it for the next two years. https://www.canstarblue.com.au/.../brands/electrolux-washing-machines For more information about reviews on ConsumerAffairs.com please visit our The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Run from electrosux! Would never buy one of their appliances again. How to Reduce the Need for Ironing. Bought in November 2019, installed early January. The customer service is extremely poor, only beaten by their shockingly poor products, that you cannot seem to get fixed. I’ve been cut off multiple times and told many different stories ie we don’t do that Model number, we only sell plans not repairs etc incredibly frustrating and no further forward after being hung up on again after being on hold for 20 mins. Each time we have called we have been left holding for at least 40 minutes. View washing machines. To be told there is nothing they can do. Ikea instructed us to call Electrolux direct who would send them in the post. I ordered a scooter which I didn’t get and now I can’t get my money back. This front-loader is quicker, gentler, and better at removing all types of stains than almost any other washer we’ve tested, and it has a solid reputation for reliability from multiple expert … It is relatively quiet, much quieter than the top load it replaced. We have been pleased with the many options and quality with the exception of mold and mildew forming so quickly in the folds of the drum area. That was stoves, fridge and washer dryer. This company is not yet accredited. This washing machine has certainly got the wow factor when it comes to washing; it did extremely well in our tests and left all our laundry pristine. Based on our extensive research of all the top-selling models, we think the Electrolux EFLS627UTT is the best washing machine for most people. Electrolux gave the wrong part numbers! I will never purchase an electrosux product again. Electrolux EFLS627UTT Washing Machine Review - Reviewed Laundry. We then raised it as a complaint and told a manager would call us later that day but called us back later and told us there were not enough managers in to call us back, so would call tomorrow. Never come across something so poor.I will actively avoid Electrolux and their sub (sub standard) brands (AEG, Zanussi.) A machine that fits washing around your schedule. This model has 8 kilograms capacity of holding clothes in its drum-shaped body. We bought our Electrolux washer in December 2019. Only the latest review will count in the company's TrustScore. I saw a YouTube where someone washed the whole diaphragm in dishwasher. One of the biggest consumer complaints about front loading washing machines is the musty smell… I replaced a set of 11 year old Whirlpool front load machines that were far quieter and gave me good performance for many years. Who is liable for this hazard? 1 product ratings - Electrolux EWG127410W Fully Integrated Washing Machine a. I'm so disappointed in the brand and the product as I remember my mother using Electrolux appliances as a child and the reputation for quality was high. PerfectCare 700 with SteamCare. This front-loading washer … How do I know I can trust these reviews about Electrolux Washers and Dryers? Utter shambles. I bought my Electrolux front loading washer four years ago based on the recommendation of the owner of the privately owned appliance store we have shopped at for 25 years and have been very pleased since the new Kenmore Elites are no good anymore (obviously we didn't buy those there). Called and got my 3rd or 4th service visit. Denied. It's a fixable unit. Wrong. £629, John Lewis. Candy CBWM816D80 Integrated Washing Machine. And, I thought it would clean off with a stainless steel cleaner. Unsubscribe easily. Nobody is dispatched. SteamCare system adds steam to the end of the wash to reduce wrinkles. Absolute joke of a company! I urge any readers who are getting any engineers to fix their HOB to always make sure that there is no gas leak. After washing and drying, ironing can be a real chore. I had a tech come out last year and after spending another $300 was told the machine was level and operating as it should - he said it was normal that it jumped around and was loud. The FreshScent system allows to refresh even your delicates between washes with fragrance and steam. Sent email and called, again, they wouldn't work on the lemon washer cause it's stacked. I have never had an issue and my clothes are treated gently by these machines. This machine started out noisy on the spin cycle, then started jumping all over and now when it spins it makes a whiney sound when starting up. Cut off several times having been in a queue for 25mins on one occasion. Reviewed in the United Kingdom on 2 February 2016. Since this one is a lemon we try that. Rang them up and you are just dismissed as a nuisance. And supposed to get my replacement today, only to just receive a call now from the installation company that Electrolux haven't delivered it to their warehouse so yep back at square one and absolutely livid!! Will be contacting trading standards. That takes at least a half hour just to get through. Absolutely no guarantee it will be fixed. Durability and long life make for a … Adding to my frustration. We only had the Electrolux washer for 7 months and this happened already. Latest Electrolux Washing Machine reviews, ratings from genuine shoppers. INEXPERIENCED ENGINEERS! So far it hasnât had any reliability issues and were I to buy a new machine, I would look to Electrolux first. It provides three quick washing options. Thankfully I was at home. The kitchen was installed and finished. Every single appointment has either been a NO SHOW, or a complete disaster, with the repair guy saying a new part needs replacement. Third person that came out replaced all of the dispenser thingy in March. I call Electrolux, which is a one hour even everytime. One month of use and it failed again. I love my Electrolux washer and dryer. Most washing machines don't get the best out of your detergent and fabric softener. Read them my multiple error codes he got to in some type of diagnostic mode. The emails go unanswered for weeks. © 2020 Trustpilot A/S. Completely untrustworthy but we are stuck with them as they are the appointed engineers! TERRIBLE SERVICE! 5.0 out of 5 stars It works better than my old ones. AEG washing machines sit within the Electrolux stable of domestic appliance brands, which includes Zanussi and Electrolux. Nobody cares. Clothes are cleaner than with the top load washer it replaced and water consumption is a fraction of what it was. I guess only people with issues want to vent. Enjoy reading our tips and recommendations. So I ordered a new part which I had to pay for because it wasnât covered under warranty. Tossing the damn thing and trying another brand. They have an online form. Now I just had the latch break on the pedestal drawer, probably due to the constant vibration from the machine. A ridiculous situation of appalling service I paid £135 for a fixed price service with Electrolux then subcontracted to Pacifica.Job number ID 4227187. Same thing. ConsumerAffairs is not a government agency. When I read some of the negative reviews I had to speak up. The second company said the mother board had to be replaced, they'd order one and schedule another call. All while using the least energy possible. You have to call Electrolux to get an approval before you can schedule another visit. No one can fix the problem so the dryer times out after a few minutes. After washing, all is clean but finding that clothes are coming out very crushed and looking aged, still trying to find a solution for this. Electrolux EIFLS60LSS Washing Machine Review The Electrolux EIFLS60LSS brings substance alongside subdued elegance. Lucky me the real part numbers are on backorder. Not one, but both were wrong. It is front loading, so there is a lot of room to do everything from a comforter to towels to dog blankets. See reviews below to learn more or submit your own review. Locked, won't open, won't spin, dead in the water. The Good The $1,349 Electrolux EFLS627UTT front-load washing machine does a fantastic job removing stains -- it's the best performer we've encountered yet. You've got a big family and lots of laundry to do. Then the rust began appearing on the freezer door and within a few weeks I had over 100 rust spots. Then they couldn't find another appointment for at least 2 weeks. Hard to understand how a company could be so bad. Get ya an LG or Samsung. After washing and drying, ironing can be a real chore. Until beginning of August. It took me weeks to get them to schedule an appointment to install it (kept saying the part hadn't come in). We value your privacy. In Spite of registering for warranty I was told I still had to prove purchase as "warranty system not sufficient" (why bother to register) No action from phone told to use web, no response from web, other than automated request number. Written and Tested by Jonathan Chan. It is relatively quiet, much quieter than the top load it replaced. They said it needed a new motor and motherboard. A dryer did this! Reviews Experience with a 2019 model Electrolux front load washer has been very positive. Best washer dryer combos 2020: All-in-one washer-dryers to save you space and effort . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If there isnât a problem we donât need to complain. Washing machines. No one tests washing machines like we do. Sign up to receive our free weekly newsletter. Our new dishwasher remains without a door. The "call backs" they promise don't come. The Electrolux has an auto-shut off so it doesnât overheat on you. I would hold off describing this manufactures appliances as shockingly poor until you have had a service visit. Weeks pass by. Called the Electrolux tech line. I don't write many reviews but the fraudsters really this one and more. No reply to email sent. The Electrolux EFLS627UIW is a high-efficiency and ultra-fast 27" front load washing machine with energy star certification. Now a week later!!! They said maybe they can replace it. Now left with a broken dishwasher. If I could give 0 stars I would. Several more weeks pass. No solution. Get buying tips about Washers and Dryers delivered to your inbox. No compassion. Called sears, out of the 90 day warranty referred us back to Electrolux. If I can't get a fair shake Or even a civil exchange at least I could prevent them from 20k in sales. The Electrolux EFLW417SIW is an excellent, top-performing washing machine that's easy to recommend. The New Energy Label requirements - addition of the mandatory "eco 40-60" programme on Electrolux washing machines and washer dryers The washing cycle is shorter / longer than indicated on the display The first service company said they couldn't help. Engineer from Pacifica was rude and unapologetic and then totally fobbed is off saying his manager was dealing with it. Then slowly the soap dispenser quit emptying all the way. Find the best washing machine for you with our bite-sized reviews and handy buying guide Unless you have a penchant for laundrettes, investing in the best washing machine you can afford is … Electrolux work for AEGThey are responsible for putting my family in danger due to a gas leak. If you're thinking about buying an AEG washing machine and wondering how it compares with other popular washing machine brands, our table below gives you all … At least two gallons had collected in the bottom of the drum and the overflow filled the drawer below and ran onto the floor. It also provides a door that can be switched from conventional orientation of opening to the left to open on the right. Sent out someone to repair under warranty. Ordered a part for my extraction fan in August and now we are at the end of October and still not done the work..but quick to take my money of 125 pounds from day 1..will never use this company again..AVOID AT ALL COSTS.. We recently purchased an Ikea integrated dishwasher only to discover there were missing parts. Brand new washer dryer flooded the utility room on Saturday 14th Nov. Electrolux office shut so rang them first thing Monday 16th Nov. Told couldn’t send an engineer until Wednesday 25th Nov with no guarantee it would be fixed that day. We value your privacy. Had to fight for a resolution. My dryer door was also rattling and he said it was a common problem with these machines and ended up fixing it with a BandAid - no, I'm not kidding. Weâll start sending you the news you need delivered straight to you. Miele WEA025 Freestanding Washing Machine. This time the sequel is better than the original. If after this it’s found that it is indeed not faulty, I trust you will amend your review accordingly? My laundry room doesnât vent to the outside, so it can get heated in the little closet. Read before purchasing a "stainless steel?" I purchased the Electrolux Perfect Steam Front Load Washer with Lux Care in 2016 after reading positive reviews across many websites, I now wish I had read them on this site. Find best deals and buying advice from consumers on Electrolux Washing Machines from Reevoo. Google sent me here when I asked about getting a warranty since they are almost 4 years old. I canât complain in the two years I have had it. That seemed to do trick. Warranty team at Electrolux is not contactable. He installs. One or two rust spots appeared on the fridge door but I didn't take much notice as the area was covered with my papers. Revitalise your clothes using steam. It has had limited or no function for more than half that time. With your Electrolux washing machine, it's easy to add the clothes you've forgotten during a wash cycle. I will never buy another Electrolux appliance and hope this review helps someone avoid making the expensive mistake that I made. A really stressful experience. Fast forward several more one hour calls to electrosux. Like every other front loader I have tried, there are times with a very small load where it doesn't drain well, but we don't do those as a rule, so it's not been a big problem. No exaggerating, I have had 10 service calls in 9 mos. Being disabled I can't unstack.... kinda gave up. We arenât rich and are unable to purchase another one at this time. The softener dispenser quit about third time we used it. The Bad It … fridge/freezer in Australia nearly 10 years ago. When I eventually got through said they would look into my issue and call back.....nothing ! Now it has broken down possibly the circuit board … I am putting the review everywhere it will let me. Best top load washing machine 2020: Top load washers from GE, Samsung, LG, and more. We have tried contacting Electrolux for technical advice on our fridge freezer, mainly because the instructions are poor.No reply to emails / website contact form.Don't waste your time with them. Correspondence has been basically useless, with the last advisor saying and I quote “fingers crossed your repair goes ahead” - which it never. Had a kitchen installed and unfortunately for me, the extractor fan was by Electrolux. Best dryer 2020: Electric and gas dryers for sale from Maytag, LG, Bosch, and more. All rights reserved. You've got a big family and lots of laundry to do. Washing machine breakdown after just over two years I bought a new build property in March 2018, they fitted an Electrolux washer dryer. Copyright © 2020 Consumers Unified LLC. FAO Daniel JonesAs a service engineer myself I see an enormous amount of poorly or incorrectly installed domestic appliances. I had an old set of anti-vibration feet (not sure how old) but after a while they decided to split due to the side movements and vibration of the washing machine. Verified Purchase. Didn't buy on Amazon, wish I did then I could see the 1 star reviews, called Sears. My Electrolux washing machine has been out of use for almost 10 weeks. I have had to get my Electrolux dryer repaired twice since I bought it in 2018. Most notably, this washer has a dispenser for detergent pods. My floor is strong and level, my Whirlpool washer never did these things. Find out how you can save time by preventing your clothes from wrinkling and creasing in the washing machine. Unsubscribe easily. Since our purchase, weâve had 5 service calls for this thing. Less ironing also means longer lasting clothes. So disappointed in this company. The only "win" I have had is that at my property management job I did dissuade a property owner from outfitting his 13 units with frigidaire or Electrolux. Appalling! Explained we are family of 5 with a new born, brand new machine, no local laundrette, lock down, etc. £135 and still no cooking hob. Make appointment times. More than half the folks I talked to are rude. Oh, if you don't hear the beep and leave it there for a while your clothes then stink! I loved the features that this machine has - ability to pause before water has reached a certain level to add a garment, wool handwash safe, fantastic water and electricity efficiency. It is the 21st century, everyone (you would think) knows the value of good customer service.No one answering the phone, three tries and an hour to get to speak with someone. So we thought it was ok. Then end of July it quit dispensing soap again. Electrolux washing machines don't just clean, they preserve and nourish. In fact I would estimate that, of the 40 or so calls per week that I currently attend, I get around 10-15 of these on average. Irritating but livable. Surely 0800/Electrolux this would have cost you a lot less to replace, rather than send out 3 drums, numerous other parts and 7 repair men? Updated June 3, 2015 The $1,399 MSRP Electrolux EIFLS60LSS plays second banana to the company's flagship washing machine, the $1,499 EWFLS70JIW. Original review: May 15, 2020 Experience with a 2019 model Electrolux front load washer has been very positive. Its location on this page may change next time you visit. Today the customer service rep said she didnât know why it hadnât been submitted up for a replacement. Guess what??? really?) God bless this guy he's been here 4 or 5 times. Rang over 10 times with a promise to call back or just put on hold then the phone goes dead! Electrolux 10kg Front Load Washing Machine & 9kg Dryer 2019 – National Product Review 02:13 THE Features & Benefits This washer is intuitive and intelligent thanks to the smart sensors that automatically detect the soil and detergent levels and adjust washing time for optimal results. Paid extra for a 5 year warranty and now 2 months of an oven that was written off and they still haven't replaced it. The day came for when the booking was made, only for no one to turn up. Dreadful service . They deny any responsibility. I would advise anyone to do the same and save yourself a lot of hassle and frustration. I recently purchased a washer dryer. I tried bleach and also mold/mildew remover, and it did not work. Absolutely disgusting customer service you spend hours on the phone trying to get a washing machine fixed they come out and it’s still not fix and they do not replace. I would not even give one star to be honest. Thee unit decided to unlock about a week later. Answer questions from a virtual person so one way dialogue only. Didn't ever open. Absolutely appalling is all I can say. I phoned to complain 7/11/20 Waited 1.5 hours being passed from person to person with no commitment to getting the job completed. They fit beautifully in my closet side by side but I believe they are stackable too. They have yet to replace it or offer a refund. Locked door again.... On its own. Can't get motor 4-6 weeks. Get performance ratings and pricing on the Electrolux EFLS627UTT washing machine. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Door locked itself shut in June. Right now I have 3 drums I’m my kitchen. All while being safe for hand wash wool. It didn't work! The 8 best Electrolux Front Loading Washing Machines in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. You fill it but when you submit it throws an error. In the world of washing machines, candy is also a name of fame and good working. 1 product rating. Be the first one to find this review helpful. I purchased an Electrolux "stainless steel?" GE Appliances lowes.com. No parts get sent to him so no fix. Please any potential customers thinking of buying Electrolux/Zanussi/AEG or any other of their brands, be wary. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Booked 20/10/20 engineer visited 29/10 unable to fix the Hob; ordered new parts, more delay rebooked 6/11/20 attended but unable to fix wrong part. Awful telephone supportSpent over 30 mins to get through eventually spoke to someone who was helpful agreed an engineer would come out he then said would transfer me to arrange time and day was then on hold for a similar amount of time when the automated person said sorry try later and shut me downTried again and hold for a similar amount of time and then the automated person said sorry try later and shut me downThis is very frustrating. £375.00. I have booked it in through their appalling website. Excellent Performance since Sept 2016. Electrolux dishwasher from Ikea under warranty still, the door has broken and because they cannot source screws for the door they say they will close the job! I've had it running for 8.5 months. They send another service call out. Finally the backordered parts ( never a good sign ) arrive. It runs for a few more minutes and then starts beeping. 3 months later it still doesnt work. When I finally called (the pandemic had me a bit tied up), I was told it was out of warranty so I bought a two-year service contract and it's been nothing but misery! My dishwasher has been broke for over 3mths now, had various replacement parts over the first 2mths, and then if that's not bad enough I then spend over another month speaking to incompetent call centre who outright lie to your face you will receive a call back etc. Furthermore I would add that cooker hoods are by far the biggest problem when it comes to this. We were so impressed with its performance that we've made it a Best Buy. We are looking now at another 9 day wait which will take us to week 12. I checked on the washer Thanksgiving day and the steam unite in the dryer was gushing water. Why I would want a washer that can only work for a few weeks at a time I am not sure. Best portable washers 2020: Mini washing machines from Magic Chef, GE, and more. It was stacked... By the way the dryer sucks too but the washer is so much worse. Every fibre cared for. I then finally thought I was getting somewhere (emailed CEO!) very poor staff attitude. It cleans my clothes very well and I like the way that the soap, etc, gets mixed before it goes into the tub. The spin works brilliantly to remove plenty of water, and it's not too noisy, either. It still made a lot of noise, but it worked after the second repair. Stole my money. And the spin cycles seem to always be very well balanced without manual intervention. This guy unstacked it. The Electrolux 627 brings back what we loved about the 617, but also introduces new favorites. They had a slight learning curve for me as they are my first digital and front load. Three weeks later and after numerous phone calls and emails, we still haven't received the parts. I have spent over three hours on hold and talking with multiple people trying to arrange a repair. Unsubscribe at any time. I have had 9 repair appointments booked in, numerous large bulky items sitting in my kitchen ordered by 0800 repair, only to be left there for up to 10 days. Electrolux fridge. That was back in early July. The board was replaced and the tech said that if it didn't work then there was nothing more they could do. Okay so my 800 washer doesn't dispenser the softener. With its stain soak and steam technology, the Electrolux washer cleans clothes better than most washing machines on the market. When Electrolux customer services personnel eventually answer the phone they are rude and abrupt and extremely unhelpful. Honestly I'd love you to take back this awful dry but I'd be happy with just a REFUND for the service contract so I can go back to my repair company and not have this hassle and aggravation. The dryer never worked properly-- saying it needed the lint removed even if it had just been cleaned and was empty. Thank you, you have successfully subscribed to our newsletter! They ignore my emails and no number to call. We independently review and compare Electrolux EWF8024CDWA against 51 other washing machine products from 22 brands to help you choose the best. 1 month later the extractor fan packed up. I will continue to dissuade clients from buying their inferior products and I will shout from the rooftops how terrible it is to deal with a company so inept and uncaring. We purchased an Electrolux dryer from Home Depot last February (2020). They said they could not. Our content is intended to be used for general information purposes only. Find the best washing machine for you. With your Electrolux washing machine it's easy to reduce the need for ironing. Don’t order anything from here. You've got to pull out the lint trap and try again. Nobody at Frigidaire/Electrolux cares that I have to go into a covid filled laundromat and have spent as much as I have on the purchase doing laundry with my brand spanking new washer out of service.
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